"Terrible Experience! Worst possible service in NYC! Please run away!Booked a Sunday dinner table for a large party through Resy 5 weeks in advance. Called in several times to confirm the reservation and received different responses about what time the kitchen closes. There was so much miscommunication among stuff it is obviously their job to know that the kitchen is open or closed at 6pm on a Sunday!Once we arrived, we friendly greeted the bouncer, mentioned we have a dinner reso but he was obnoxious to us. We had to wait for 30min outside in the cold to be seated in their outdoor heated cabana. Food was bad and our server kept forgetting half of the drinks and utensils. Some of the drinks arrived 50min late!After we were done with dinner, the staff told us about bottle service to move us to the party indoors. We ordered bottles, gave them my id and credit card, and the manager moved us to the table. Everything was fine until the owner, an old obnoxious short guy, showed up out of the blue, stopped us and asked us to leave immediately! For no reason he kept yelling that he is the one who tells us what to do. I WAS SHOCKED! Never have been treated like that. I demanded my credit card and id back since no service had been provided. When the manager came and explained to him that we had already ordered bottle service and she had shown us to the table he told us we can go back. We obviously left immediately and went to a nearby bar to continue the night. The old owner is truly mentally unstable and rude. Will never go back! I was so shocked and upset! He ruined a fun night of celebrations for absolutely no reason."
