"Been to El Rincon more times than I can count and the food is always delicious. However, the server named Ruby has given us a terrible experience both times we’ve had her recently. Her section was not busy, and my husband waited 25 minutes with an empty water cup while Ruby checked on every other table in her section. Last time we had her, she was standing around talking instead of helping. 10/10 restaurant. 0/10 server."