"On May 5th, 2022 at 10 o'clock, I informed the girl at the counter that I did not want any garnish or sour cream on my enchiladas. She assured me that they do not put sour cream on their enchiladas, which was my only request. I tried to keep my order as simple as possible. I noticed that she didn't write anything down, but I assumed there was no way she could mess it up, especially since they don't put sour cream on their enchiladas. Unfortunately, when my enchiladas arrived, they had sour cream on them."