"I'd give Pronto a 4 star... they have good food, hoagies are great. Pizza is good. But if you order off grubhub be careful. I ordered a chicken Italiano sub on grubhub, says round roll with fries and a pickle. I only got the sub and it was on a long roll, no fries or pickle. The delivery driver had no idea of anything, told me to call the restaurant. (Driver worked for the restaurant not a grubhub driver) the gentleman i spoke with was saying it was grubhubs fault... which doesn't make sense. I've ordered several times from Pronto off grubhub before with no issues, I've always seen that combo available but never ordered it before. Luckily grubhub customer service was understanding and helped resolve the issue."