"my family and I live 25 minutes away from the easley location. we ordered us here because I was in the opposite. we ordered the family meal for eight (8th) when I came home, we noticed that we were missing the half of the chicken that comes with the order. when my wife and I talked to the manager about making it right, I was told that he would give us a free chicken when we come back. the free plate of the huh he referred is not free, since it is actually the plate of the huh that was missing from our meal for which we have already paid. I'm pretty frustrated and disappointed by his answer to our problem, but I know that from all the time I have visited tropical grille throughout the years (various standorte,) I've never had a problem before."
