"We eat here pretty often, in fact, it's my sister favorite place to go. Typically we are happy and enjoy everything but yesterday was a different experience. The first thing was the waitress. She seemed to argue over 1 side plus coleslaw. Was pretty forcefull regarding coleslaw was a mandatory side. We don't like coleslaw and always substitute the slaw. It was just forcefull for no reason. She was set on making the point it's one side plus slaw. It really just set the tone. The second thing was the appetizer plates. Mine was dirty with old dry food crusted on from the previous service. Just gross. The poor lighting made it hard to see. I saw the dirty plate after I added my appetizer. I am happy I saw it and skipped eating off that plate. At that point, we should have left but my sister was set to stay. The waitress brought me a new plate but never offered to replace the appetizer that was added onto the dirty plate. The topping on the cake was the sick stomach as a parting gift. Apparently the food was bad. It tasted good as usual but mine and my sisters food ended up proving bad. We ordered the same exact main, steak with gargandola. The other two in the party had other items and liked their food with no issue in fact the chicken dish one had was superb. The fact is that within 1 hour after eating the steak dish both were sick. Later, I gave my leftovers to my spouse at home and like clockwork he too was sick about 45 minutes after. I was hoping my stomach issue wasn't the food but I was wrong. The other two in our party were fine and never got sick. That is how we know it was our specific mains as it is the only food in common and occurred 45 to 1 hour after eating. Steak with gargandola a dinner item they allow to be ordered at lunch. On a side note, my steak was order medium rare and came out very rare almost raw so I didn't eat that much either still made me super sick. I originally planned to recook at home later. Again, we didn't know we were gonna get sick and after we did get sick we were not sure it was actually the food. It tasted good. However, we figured it out after my spouse (who didnt eat with us) ate my leftovers later. He too had the same reaction and got sick about 45 minutes later. I say all this to say, as a long time customer that routinely drops over 100 bucks when we go, I won't be back. An attitude, dirty plate and stomach issues were enough gifts for the day. Do better Southwest Grill."
