"We love nawa but we just had such a bad experience here. My brother’s in town, so we’ve decided to take him to Nawa since my fiance and I love their ramen. We got there at 7:10pm, we were seated right away. It took about 10 minutes for someone to acknowledge us, we got our drinks around 7:27pm, our appetizers at 7:30pm. We still don’t have plates or silverware at this point. We can’t find our server anywhere, and my brother was ignored by one of their staff when we tried to ask for plates and silverware. We were really hungry and our appetizers were getting cold. We ordered our ramen, not sure what time at this point. But our waiter came back after about 15 mins to tell us that they do not have Ramen for the night. We were really bummed about it but still went ahead and ordered something else. Our food didn’t get to us until 8:18pm. My fiance and I got our food while my brother waited another 5-8 minutes to get his. It took maybe another 20 minutes to get our check. We were really just not taken care of. We see other tables getting better service… Food was okay, service was not that great. I’m kinda upset because the table next to us got their food within 20 mins of being there. I know that we could have been served better. but we gave him the benefit of the doubt that maybe he was having a bad day. We didn’t get to leave until 8:50pm which is kinda ridiculous… I still love Nawa and we will be back.Hopefully, they have the ramen next time."
