"Best Indian on west side. My husband and I get take out from Flavors of India on a regular basis probably once or twice a month. Their chicken Makhani is beyond delicious. I often joke with my husband that if I was going to be executed for some reason, this dish would be on the menu for my last meal! They have wonderful naan, great samosas and everything we've tried here has been fantastic. I have dined at several Indian places around town, including The Mad Greek (which has half an Indian menu) and others on the east side. We feel this is certainly competitive. We have frequented this restaurant since it was Kashmir Palace many years ago and despite ownership and name changes, the food remains consistently good. The only complaint we have about the ownership change (which may have since changed again) is that we experienced a problem once a few months back when our order was not made as we requested. We got all the way back home (to the farthest point west in Westlake) with the take out meal we ordered and found it was inedible because it was not made as we ordered. Since we had a one year old and it was getting late, we couldn't just jump back in car and drive back to North Olmsted that night. So we called to complain and were told our entrees would be free the next time we ordered take out and just to ask for him by name. A couple weeks later we called to get our free make up meal but they told us the gentleman no longer worked there. They offered to only give us 10% off our meals. Well, we didn't pay for just 10% of the ruined meal the time before we paid for 100% of it and it should have been made 100% right. When we protested, the entrees were given to us for free but certainly not happily and certainly with a sharpness of tone and a side of sarcasm. That incident upset us so much, since we've been regulars here for years, that it kept us away for over two months and we seriously considered never returning again. My husband was prepared to never go back. Ultimately we decided to give them another try since that was the first bad experience we'd ever had there. We have not experienced any problems like that again (aside from two times having to wait at least 15 minutes for take out when we showed up at the time they told us). You should gather from this review that even with a hiccup or two, we still go back despite those issues because the food is just THAT GOOD. We can't imagine life without Flavors of India's food, so we continue to go back often. Don't get me wrong if the bad experiences started to become a repeating thing, we'd stop going here for sure. But for what has been at least seven years of great experiences, we didn't want to let one or two small issues keep us away. Prepare to be wowed with truly great Indian food."
