"This is a bit of an unusual review. I stopped by to catch the Florida Panthers game, and the bartender kindly offered to put it on for me. I ordered a drink and started looking at the menu. A minute later, the bartender returned, looking very apologetic, and informed me that they no longer had the NHL package and couldn’t display the game. I told her not to worry and that I would just pay for my drink and leave. Despite my insistence, she insisted on covering the cost of my drink. In my opinion, that’s not just good customer service; that’s going above and beyond. It really impressed me. Her genuine care made a significant difference."
