Shrimp Alfredo Shrimp Alfredo
Olive Garden West Hartford

Olive Garden West Hartford

1441 New Britain AveCT 061101659, West Hartford, United States

Soup • Casual • Salads • Pasta Bowl


"Regular customers, probably could say we go at least 1 a week or even once every 2 weeks o order takeout occasionally. Unfortunately today the service by our waiter was HORRIBLE, Usually the service is GREAT! My recent example last week I went and an older women (I think carolin) was outstanding! Today however, went ordered the soup which I always order, my boyfriend ordered shrimp scampi was not asked if he wanted soup or salad which we were charged for so if the server was going to charge it as soup and salad my boyfriend should’ve been asked, usually I order the soup and that is what the servers will charge me some have charged soup and salad so for me that is not the big issue here, I ordered just the soup and my food never came. The server did not even bring out my boyfriends food, it was another girl. I then had to wait at least 15 minutes for the server to even come back to the table to ask if everything was alright so I explained that I did not receive the soup, 10 minutes letter I received it. Then again another nice gentleman (who was also not server) came and took away my Plate offered me another one, which was very nice but again it never came out, after 20/25 min passed the server we had came around and asked if everything was good, my boyfriend explained that I had been waiting a while for soup, so he said to just wrap one up to go at that point. I work as a Sever so if anyone should understand, trust me it’s me! But like I said usually the service I’ve had in the past is OUTSTANDING! I have never had a complain such as today. never have had such bad service as today, Hopefully it was just an off day for him.."