Shrimp Grand Marnier
Bencotto

Bencotto

361 Hanover Street, Boston, United States Of America, 02113

Vegan • Pizza • Italian • Vegetarian Friendly


"I was really hoping to leave a wonderful review, unfortunately, we had a rather disheartening evening. The hostess was very lovely. We had a reservation, so we were seated right away. Once we were seated, we waited for about roughly 20 min until a tall gentleman walked to our table and just blurted ?You ready?? We were taken by surprise, but we shrugged it off. It was a Saturday, we understand it can be chaotic. Unfortunately, the rest of the night did not get any better. The gentleman continuously sighed very loudly when we had a question, and even rolled his eyes when we mispronounced the name of the dishes. He continued to do this when we were trying to inquire about wine recommendations, and even walked away mid-sentence. I looked around at other tables and it didn?t seem like he was treating anyone else the same way. He was having regular conversations; smiling, laughing, and making eye contact. The waiter never came back to our table after he set down our main course. He never came by to check in with us, to offer any water or condiments/cheese on our pasta. (A different table had the same pasta and they were offered cheese by the same gentleman. I tried to flag him down a few times. We made eye contact, but he quickly looked away and came back only to drop off the check. He didn?t even say anything, just simply dropped it off and walked away. I understand that people can have bad days, but he made us feel unwelcomed and will not be going back."