"West Avon Pizza is apparently having issues with their on-line ordering. The owner refused to place our order, because they said they didn’t get paid for the last order. We have the charge on our credit card. They couldn’t provide a receipt when they delivered the order. So, perhaps it’s in their bookkeeping? The order was also incorrect and the salad was missing items. The last straw was when the owner used the N word. I don’t think I have to state the obvious, but I will. Using hate language like that is totally inappropriate and unprofessional (and dangerous. The daughter was the only one who had the sense to apologize. Sadly, this business has now lost our business forever. This incident also begs the question, is this the kind of business owners we want in our town?"