"The way the customers were treated was absolutely unacceptable. I received the wrong food that was delivered in a dirty bag. When I complained, they offered me a voucher for my next meal. However, they later claimed they had no record of any complaints from their staff. I don't care who is at fault, all I wanted was to enjoy my meal! It is their responsibility to honor their promises, not mine. I have been a loyal customer of this restaurant, but after this experience, I will never order from here again and will not recommend it to my friends."