"We have been to this coffee shop many times. Honestly we never had any issues with their coffee or tea or their staff. I’m not sure why some people had such bad experiences there. All I can say is that we enjoy their coffee and, to us, their staff were always friendly and good at their job. Today we went there towards the end of their business hours. So I could expect that their bakery items would not be the freshest. Still, it was perfectly good. We will be back when we are in the neighborhood."