"My family and I went to buy sandwiches .. and snacks for an outing that proved to be HUGE MISTAKE! The deli staff Paul and white female) are two of the most incompetent individuals who have ever cut meat and cheese in a market. 8) when Paul finally acknowledged us and I told him what we wanted, and that I would wait patiently while he helped the 1 woman who was already there, and the other two very titled Caucasians who felt whether they were stiff in line and not waiting for all people... they would serve first. NOT TODAY! The Caucasian galley is running over and tells me they can't have an order for 8 sandwiches. They're busy and they're just two of them. I said you're kidding? She said it was basically a policy and we would have to propose. I immediately told her oh ok.... and went to customer services where a wonderful lady with dark hair and claws came to rescue. She said this was not true and went back to Deli with me and cracked the whip on these two stencils, brought another lady who are made sandwiches VERY Slowly) it was terrible! The manager came by and gave us three sandwiches for free I was wasting almost an hour in this store trying to get sandwiches, I would rather rent Safeway competent people and we pay. The sandwiches were not big and mine was placed on an old piece of Focaccia that I felt was made for purpose), that was not edible and I took off my vegetables and ate them with chips. Owen in the register was a cool guy. did his work and I really didn't feel a verdict from him. The great bear Caucasian man who stayed at the front end without a mask?!?! Was a useless presence because he did nothing else than talking and not wearing a mask and staring at people. I read another review where she spoke to Lady the shop and customer service because Lake Grafschaft is not a beautiful place at all... that's not okay! I'm not from there to just visit and spend my hard-earned money.... SAFEWAY should take care of his reputation where they build a new store! DO BETTER SAFEWAY... Your employees must be retrained and take lessons as they leave their bias in their personal space and not on Safeways dime!"
