Single Almond Butter Toast
Kale Me Crazy East Cobb Health Food Marietta

Kale Me Crazy East Cobb Health Food Marietta

4475 Roswell Rd Suite 1620, Marietta, GA 30062, United States

Food • Salad • Coffee • Healthy


"I visited this location last night at 7:30 pm. Kate( if that is her real name), had the worst customer service that I have ever experienced at this particular location. She did not greet me and barely looked me in my eyes and had a horrible attitude. She had three customers waiting for their orders so maybe she was stressed? I was indecisive so I hoped that gave her time to get caught up. I made fun of my indecisiveness and told her that I hope that it helped her to get caught up. She rolled her eyes and walked away. Not one time did she display a smile or good customer service to any one of the customers waiting. Two customers said thank you to her and walked out of the door discussing her bad attitude. Although she did not display friendly behavior to the customers in the store, I overheard laughter from Kate and the other employee in the back. I finally received my order and honestly I was almost afraid to consume it. My hope is that the owner extends customer service training to this young lady. We all have bad experiences lead to a loss of business. She certainly made me not trust the preparation of my food. I want to feel good about the places that I choose to support. I certainly understand being tired and having a bad day but Kate’s service was unacceptable. Kate: Greet customers with a smile even if you have had a bad day. Maybe it will assist you with getting through a tough moment If a customer is indecisive, provide some recommendations Thank your customer for their patience Thank your customers for their business as they are leaving Never roll your eyes If you don’t like your job, re-evaluate why you are there but don’t make someone else’s experience miserable because you are having a bad day. Re-evaluate why you are in a job that you hate Would you want to eat food prepared by someone who rolls there eyes and have a bad attitude?"