"I have been a serious fan of Gringos since they opened over 25 years ago, buying lunch from there at least once a week. Something has changed in the last year, and I won't go back again. The last 3-4 times I've been there, the rice was so dried up, it was like biting a rock; food portions have gotten smaller, while prices have increased. I personally witnessed a customer order 12 tacos with sour cream, and get charged $12 extra for the added sour cream. Manager was so rude when the customer complained and refused to pay $12 for sour cream. There was no compromise."
