"I've eaten at this location and on Madison for a while as I like their burgers (fries are sadly almost always limp). Service is spotty at best. Last time there the food arrived, no (i.e. zero) napkins, no silverware, no water refills, and when asked for each of these items, it took forever to get them. Not sure the food is good enough to put up with this level of service. Disappointed. I guess *some* of the servers either receive no training, or just don't care. Other times it's been fine (hence … – show"
