"This was our first Chicago deep dish experience. Albeit a more touristy dish, we were looking forward to finally trying it out. We fully expected a long wait (45-60 min) as mentioned for any deep dish place. Instead we waited 75 min (ok), but more frustrating was 2 other tables seated after us that got their pizzas first. Although we were warned the servings were large and don’t fill up too soon, we went ahead and ordered the Brussel sprout appetizer which was delicious. Over this long wait we had never seen our waitress after our initial order. We had to hunt her down for water and to place a beer order. During this wait the manager came over twice to apologize for the delay. I figured there must have been a series of mixups because 4 times someone came over to serve a pizza and they declared the name (ie small cheese) and each time it was the wrong one (we just order a medium supreme off the menu, nothing special). When our order finally came, the manager served us the slices personally onto each plate due to the wait. I appreciate the effort, but looking at the slices closely I asked if this was the medium supreme, which he quickly assured us it was. It was only 4 slices, one per person in our party of 4. I figured the toppings were buried under the sauce or something, but after a few bites I realized there were only a few specks of sausage, nothing else. Moreover, I’ve heard to be careful with the portions, Chicago deep dish pizzas are very thick and maybe 1 or 2 slices per person would be enough. Instead the thickness was basically a Pizza Hut or Domino’s deep dish, and quite frankly the generic versions are more substantial. Our family of 4 light eaters literally finished the entire pizza in less than 5 minutes. My 8 and 11 year old kids asked ‘is that it?’ I think a small Pizza Hut pizza is bigger than what we got. When the waitress finally came at the end and asked how everything was, I said it was a bit of a let down and she said ‘well I wasn’t here when it was served’, which isn’t surprising since we hadn’t seen her in an hour. We paid our bill quickly and went to another restaurant to have a proper lunch. My friend from Chicago urged was to give deep dish another try, and we ended up trying Giordano’s. The medium supreme was very thick, came in under 45 minutes, stuffed with cheese and toppings, and we had to box a few slices to go because there was no way we could finish it. I would say the medium was easily 2x, if not 3x the size of the pizza we got here. I figure Gino’s forgot our order or delivered it to the wrong table and they tried to turn out whatever they could asap without telling us. Or their pizzas really are that basic and mid. At this point I don’t care, I’m glad I gave another place a chance though, I suggest you do too."
