Smelt Egg Nigiri
Kohnami

Kohnami

313 S Guadalupe St, 87501, Santa Fe, United States

Sushi • Asian • Asiatic • Japanese


"I never leave reviews but I was just so disappointed in this place. A few months ago me and my boyfriend came to try it as we have never tried sushi before. We got there around 2:30-3 and got seated in the back. there were only around 3 tables seated in the front so it wasn?t too busy, 2 of them already had their food anyway. I ordered miso soup and it got there pretty quick and then we ordered our sushi. We waited for almost 2 hours and did not receive our food until around 5:00-5:30! We only ordered ONE type of sushi for us to share and it took 2 hours? We were pretty sure our server had just completely forgotten about us or he just didn?t care enough to fix it. He was extremely rude and overall just disrespectful and for the entire 2 hours we were waiting, he completely avoided us. He would walk down the hallway and we would be prepared to ask him how much longer but then he would turn or turn around last minute because he didn?t want to confront us. It was extremely rude, we weren?t offered refills for water or anything. Just completely ignored. Another server had seated another couple in the back around an hour after we were seated and they received their sushi before we even got ours. The sushi itself was pretty good and we both enjoyed it, however the service was terrible and it was really hard to enjoy it when we got treated so terribly. I don?t know if it was a matter of not caring or slight racism but it was just overall extremely bad service. If there was better customer service we would definitely have wanted to come back because the food was good."