"my mother was in the city that visited for christmas. we were looking for a nice place to eat Christmas. I had really great experiences on the dach with friends for drinks and snacks before, so I was excited to try the dining room experience below. Unfortunately, for the $75 Preset menus the price was not worth what ever. I know it's the holiday and most companies are short employees, but our drinks lasted just 15 minutes. I looked at the bar to see what the hold-up was and it looked like the bar-tender was too busy with the few people sitting on the bar to chat as drinks while he was talking. the place was almost empty when we arrived at 3:30 a.m. and not even half full when we left at 5:30 a.m. our server was super sweet and made sure that we had everything we needed and apologized for the late drink we had ordered. had never seen a manager, even though he checked for tables. the food itself was not worth the price. the gnocchi served was wonderful, but all my sides were cold, the sink of my mother was dry and had not much taste. And the cake for dessert was quite tasteless and seemed somehow stale as it was pulled out of a freeze cabinet. I am not sure whether the food was prepared for a special celebrationsag was a rethink for her team and or there was not enough staff to properly execute the meals served to christmas; but I was extremely underwhelmed and disappointed. I have always braided over everything with the brand name “Virgin” that are associated with it, but for a special meal from the year my mother and I wanted to fully immerse and have the wonderful vacation eating coma feels of, we do not. I hope that this situation next year will be a little more thought and effort in the service of the guests, what they are paying for especially when the congratulate is included."
