"we came to the trailer and were shown how to enter the pool house. we were over, but when we checked the door, she was locked. I called the recipe at the reception and they told us to come to the reception and they would give us up. we go back to the reception and talk to one of the hostesses, she tells us how to enter as we came. I let them know that I just called and we said we would give up because we went into the door, it was locked. she checks something on the screen and says: "oh, I think we stopped last week with poolhouse. they could make a reservation? strange and that was that. poolhaus was not open, but we were not reported. I had even received an email on the day before I asked for confirmation. if the poolhouse is actually closed, please do not allow that reservations are made. the reason why we were in the city on Saturday night was above all to visit the pool house. otherwise we would have done something else."