Soups
Applebee's Grill

Applebee's Grill

1600 Huffman Rd, Center Point, USA, 35215, United States

Bbq • Cafés • Seafood • American


"Horrible service... We drove 3 hours to get there while on our road trip.. one of our friends has never been to applebees and we were so excited to take him! We were super hungry when we arrived and quickly ordered... ALL of our steaks came out completely covered in pepper to the point of our eyes running and sneezing and all of them were burnt like crunchy burnt.. was so salted that we did not eat it, i told the manager about it and she did not do anything to fix the problem... she just said im sorry and walked away! i was super nice when i told her about it too. So at that point as frustrated as we were; we were also starving (especially me im pregnant) so we ate our side dishes and ate some of our wings and left our 4 steaks to the side... we had quite a bit of left overs so when we asked for a togo container the waitress told us that the manager told her she is not allowed to give out to go containers because shes saving them for call in to go orders only. I was like can you please go get her and she said yes, when she came to our table she handed us a small paper cup and told us we can put our left overs in there because she does not want to have to send someone to go buy containers since they are short on supply and are saving them for to go mobile orders only. I was shocked. She then handed me my 95 dollar bill and still charged us for our steaks. I quickly noticed that and said that i still see the steaks on there.. she litterally ignored me and walked away! At this point we were tired and just wanted to go home... we had another 4 hours to go on our road trip so we did not want to make a scene or argue with her. We paid and tipped our waitress and left. This is thee exact example of what a manager is not supposed to do . It was definitely the worst service ive ever received in a restaurant."