"This morning was my first time eating here, and it was a really good experience. It was bustling! Yet, the wait wasn't long (15 mins), the meal felt calm and unrushed, and the staff were all in the zone. I observed them offering help to teen members, thanking each other, communicating calmly and politely about what needed to be done, joking around in a light-hearted way. The manager was right there working alongside them but able to step out as it was needed to tend to customers and lead the team. If it hadn't been for the staff, the experience might have felt frenzied or rushed. Instead, it felt like a large version of a local diner. Oh, and the food is good too."
