Southwest Chicken Bowl
Applebee's Grill

Applebee's Grill

3440 William Penn Hwy, Pittsburgh, United States

Grill • Salads • American • Vegetarian


"Ordered curbside pickup. Overall, food was really good. I think the curbside experience should be improved. It’s kinda frustrating dealing with ppl that are seemingly working on their own terms not necessarily customer service oriented. When I arrived, I parked in the designated curbside pickup area and called to inform that I had arrived (there was nothing to click on to alert of arrival as mentioned in email). The person that answered the phone seemed bitter, busy and unavailable to speak to customers. There was a girl (employee) at another car talking to that party (also curbside pickup parking area) when I arrived. The girl went inside (after a while) and came out with their food and chatted a little more with them. I understand a casual conversation (enjoy ur meal, everything’s in the bag, have a great day) but not a full LONG conversation while other ppl are waiting. Give me my — food so I can go? I passed many restaurants to come here, it was a choice. I’d like to continue choosing this location. She finally came over to my vehicle and asked my name (which I gave her). Darn, didn’t I call and give that info when I arrived? Was that not communicated to her? Anyway, she brought the food out and quickly walked away. I gather that she doesn’t casually thank the customers and WAS actually having a conversation with the other car as we waited for her to wrap it up. The kids meal (chicken Alfredo) had a great taste to it. The recipient said “I give it a zero because the chicken is so small.” I’m just the messenger. I thought it was appropriate for toddlers. The Mac n cheese seems to be different (worst) from my previous orders however, this was a kids meal and it was received with love.The wonton tacos and neighborhood beef nachos were perfect and tasted as it looked (good). So yeah."