"This is the first time I 've posted any review for Chick-fil-A. This rating pertains to the location I 've most recently visited, and am familiar with.This is one of my regular spots to grab lunch at the drive-thru..I like to refer to CFA as the Southern version of In-N-Out Burger . Both chains began in a specific part of the country, from simple beginnings, resistant to change, but expanding beyond their base nevertheless. Like In-N-Out, the chain emphasizes quality, and consistent service no matter where their next store is located.The menu items rarely change, but quality is rather consistent also. This location is located in Santa Clara along busy El Camino Real, and it 's often quite busy when I stop in for my lunch. Despite this, I 'm only in the drive thru less than 10-15 min when with a long line of cars in front of me.Recently CFA added a new item called the Honey Pepper Pimento Chicken Sandwich. I tried this item for the first time last week and found it to live up to it 's hype and expectation. It was quite delicious! The other items I typically order, such as the Spicy Chicken Sandwich are always exceptionally good.Staff here seem better and on top of things than a couple other Bay Area CFA locations I 've been to. No mistakes to my order or other gaffes I can think of. This store definitely gets a 5-star review from me for excellence of maintaining high standards."