"Do you like a LOT of attitude with your chicken order?! I recently stopped by this location because I didn 't want to drive across town to Popeye 's. I was the only customer at Church 's at the time. I gave my order over the speaker; 2-piece combo witha wing and a thigh as well as a jalapeno pepper. I 'm certain of my order because I always order the same thing regardless ofthe chicken joint. Although i was the only customer, I waited a full 5-minutes for my order. My mistake was not checking theorder prior to leaving. I got home to discover that my thigh and wing had become a breast and a drumstick...and no jalapenopepper. I drove back and informed them of the error. Immediately I was met with pronounced rudeness from the woman at thewindow. She demanded my receipt twice and twice I told her that I 'd left it at home. It seemed like the fix should have beenvery simple; take the food back and give me what I asked for. No, this woman was insisting that I didn 't specify which pieces Iwanted (which was ridiculous given that I had repeated my order twice over the loud speaker) and she also insisted that I 'dnever asked for the jalapeno. What did this Ambassador of Congeniality to then? She told me that I had to pay for the singlejalapeno pepper as though I hadn 't just driven all the way back to get this order straght. This woman couldn 't spell CustomerService if you spotted her all of the vowels! Goodbye, Church ' 's. This was a simple fix and you could hardly have handled itworse...and there are other choices in town!"
