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Makimono Sushi Bar & Restaurant- Airport

Makimono Sushi Bar & Restaurant- Airport

634 Dixon Rd Etobicoke, ON M9W 1J1, M9W1J1, Toronto, United States

Soup • Sushi • Asian • Coffee


"The worst place ever! Went for a dinner with a friend of mine, we got there at 8:25 for all you can eat, the girl said that the last call for the all you can eat was at 9, and she didn’t accept us for...the all you can eat, we had to choose from the menu, till there fine!!!!! We ordered the food and drinks, for my surprise I was looking to the kitchen we the girl was picking my food to bring to the table when one of the sushi rolls fell on the floor, and she PICKED IT UP FROM FLOOR and she put it back on my plate.... when she arrived to my table I told here to bring it back because I saw what happened, and I called the manager.... I explained the situation and she apologized about that... fine! 10 minutes later, the manager came to my table again saying that she went to check on the cameras and she told me that the girl she didn’t put it back in my plate, she had putted on her wrist.... lie!!! She did put o my plate and even she fixed with her finger... I told the manager to not argue with me and I asked her to bring me the camera records, and she said that computers was on the office and she couldn’t bring it to the front..... once again I told her, it’s done I don’t wanna know more about it..... to finalize the story she came back again, with other words calling me a liar, and she had the video on the phone, that I needed to apologize the poor girl because she was new in the restaurant, (after a few times in different occasions I went there and she was serving there last month)... I asked her, how can I apologize a person that never showed up on my table after what happened? Felt on the floor, stays on the floor and ask to the kitchen for a new roll... don’t pick it up or even put on your wrist and go to a client table.... and she did put on my plate I saw it... and they came to call me a liar... that lady she can be everything she wants, but she doesn’t have qualifications to be a manager, don’t go to your costumer table give attitude, or discuss something that really happened and call your client a liar with other words.... after I payed my bill she kept saying that I needed to apologize the girl... and I refused because her attitude, and she showed me the door for me to leave, I raised my voice because she kept calling me a liar,... this place is disgusting, no professionalism, if the food fells on the floor it goes back to clients table! Just one of the girls with long braids was nice since the beginning... the rest of them full of attitude,... I don’t recommend this place to anyone! Was my last time there, it’s ridiculous, no hygiene! How many times they did this already? Can you guys trust in a restaurant like this? Plus they was swiping the floor with costumers in the dinning room, the bucket with the mop in the middle already waiting for the costumers to get the hell out of there! I’m gonna be honest, I raised my voice it’s a fact, but it only happens when someone calls me a liar and pretends to make me the wrong one!!!! Horrible, horrible, and horrible! I should put this on the TV news, because it’s so ridiculous! Don’t spend money on places that they don’t care about clients, they just care about money.... and you lost a client! You guys should be closed for ever!"