Spinach Pineapple Salad
Pizza Guys

Pizza Guys

1776 Piner Rd, 95403, Santa Rosa, United States

Pizza • Salads • Italian • American


"We ordered pizza online not knowing they didn’t deliver to Sebastopol. The website someone how entered the wrong address. We called to report and the owner got on the phone because we asked for a refund. We spent $80. We do not make a lot of money and so now we do not get to eat dinner tonight. It was a special occasion to order. He told us that he ran out of the money he has set aside for refunds. Saying he’s a small business and that he can’t make money giving refunds. He lied saying he’d drive over to the wrong address and if the random people hadn’t eaten our food that he’d refund us. He refused to do this and give us photo evidence that he actually went there to check. He told us he couldn’t refund without checking first and it was because he lost all the profit from making the the food. We asked how getting the food back from whoever got it would save him any money since he can’t resell the food. He was telling us he’d resell food that had been sitting out or already entered an apartment. When we questioned him because this would be a health code violation he started getting angry saying he didn’t have to answer any of our questions. And said different restaurants have different policies on reselling food that has gone out. We were shocked and disgusted. I can’t believe I’ve been coming here for years not knowing I’ve been eating pizza other customers have already put their hands on."

Pizza Guys

Pizza Guys

1458 NE 122nd Ave, 97230, Portland, United States

Pizza • Italian • American • North American


"We order all the time from Pizza Guys and usually it is quite good, but the pizzas can be in consistency in texture and toppings. Our access is the Garlic Lovers Pizza and we order this one and a second pizza usually a red sauce every time we order. Last night we ordered two completely wrong pizzas. Never happened before the guy who delivered us to call if we had problems with the orders, so he must have known. The pizzas took 1.5 hours to get to us, which is more than usual, so something has to happen. The third picture was the two pizzas. We ordered a garlic lover who should be up the pizza and the other should be the crispy club. No biggie. We call and let them know. The girl was a bit sniffy and blamed for short employees. I asked for a voucher for the next time that I didn't really want to order again tonight, because we could make the pizzas due, but I still wanted the right pizzas for free when we ordered again if that was possible. She then asked us if we were okay with the pizzas we got, or if she had to send us a new order, which meant that we would not get credit for a later purchase. All right. If you are insulted for a short time and would rather send another pizza instead of worthy of me. So I tried to reorder. The second delivery, we checked with the driver before he left. The second photo is the crispy club we ordered. The first picture is the same wrong pizza she sent before. I opened it and immediately knew it wasn't the right pizza because I ordered this pizza like 20 times... So I just laughed and said whatever, it's close enough and took it. I feel bad because I never call back or send back the wrong order and I just wanted a loan, the pizzas they sent were just not very good and I wanted my garlic lovers. Of course, before the call I checked my order number and my receipts and ordered the right ones. Anyway, we'll still order. The pizza is good enough and comfortable enough, better than the other delivery options also with the inconsistencies in the pizzas when ordering the same thing again and again. That's it. It's 3 stars. It was edited on 2 stars."