"OMG, where do I start? We had been to Sapporo 2 a couple of times before, but this experience was THE WORST. We will NOT be back. When we arrived at the restaurant, there were only a few other tables occupied, but the restaurant filled up while we were there, and they seemed to be doing a brisk carry-out business. That was no excuse for the poor service we received. Our party of four ordered drinks (two of them iced tea), an appetizer, and four rolls. We had to ask for the iced tea when it never arrived. While the appetizer arrived in a timely manner, the sushi rolls never showed while everyone around us, including the ten rolls for a neighboring table of five college students, got their food. Finally, the manager stopped by to inquire how everything was going, thinking we had finished. We told her we had not seen our food. She immediately headed to the bar and began making our order herself. While the rolls were acceptable, they were not what we expected. When we asked if she was going to light the fire roll, the manager (who delivered our order) said that she did not have time. Our waitress came back to our table, only to deliver our check. She never offered to refill any drinks, alcoholic or otherwise, including our water. What a miserable beginning to a night of dinner and a concert. We won't be back."
