"Today I along with my friend we made plans for brunch at an all time favorite spot in Charlotte. Sadly the service was beyond poor, the food was ....well it was a joke. First our food was served to the wrong table , picked up and reserved to us? Food was cold and prepared nothing like we had requested (eggs). One of the gals bit into her quiche and it was ice cold, she cut a few more pieces and the entire slab was cold. They picked up our meals and with the intention of replacing. They brought back the piece of original quiche which they heated in the microwave. My order was brought out incorrect. I went to speak with the manage as they were going to a attempt once again to figure out our order. I politely said we are done, we will pay for the drinks and the one order of French toast but this is ridiculous '. He agreed and said mentioned they were trying to get it together. Napa clearly has lost their edge, perhaps the group that took it over needs to close down and come up with a new concept because the prior owners would never have had these type of issues."
