"The food is good but I feel like this has to be said: they are Very unorganized. Which is made worse by some poor costumer service from SOME of the people working there. The Asian looking lady was a sweetheart and the boy at the cashier was also very nice so I don?t want to generalize. Here?s what happened: Called in for take out and was told it?d be ready in 30 minutes. Well, I got there 40 minutes later and it wasn?t only not ready but my order hadn?t even made it back to the kitchen yet. Cashier seemed confused and was startled by my presence (like a ?ops?moment). Well, after that I was left standing waiting for my order for 40 more minutes. I would sporadically ask kindly about the status of my order only to be treated rudely by a middle aged women. She made me feel like I was bothering her, but hey? I was the costumer who had placed an order more than an hour ago. She has the hell of a bad attitude. The only reason why I ordered by phone for take out was because I had bad experiences there in the past where food took too long to be ready or was forgotten about. So I tried to get ahead of myself this time and it was the worst experience I have ever had in a restaurant. I have been there many times and was really trying to give them a chance because it?s a specialty place and it?s owned by Brazilians and I wanted to support; yet the hassle is not worth it for me again. My mental health and good costumer service are more important than trying to get Brazilian foods."
