"In general, our experiences at Formosa have been good and I would give it 4-5 stars for its very tasty food. However, I am only giving it 3 stars this time because the last few orders we've placed have been missing items or incorrect. We attempted to make ordering easier by using their online system, which clearly outlines choices such as type of rice and spice level, but even then our last order included items we couldn't eat (such as fried rice with egg instead of brown rice with our entrees), the spice level was milder than requested, and a dish was missing an item that my child usually eats. While I will give them credit for their quick response when called, we have reached a point where we don't want to have to contact them every time we place an order. Unfortunately, it seems that the attention to detail at this restaurant has declined."
