Steaks Steaks
Red Lobster Dover

Red Lobster Dover

271 N Dupont HwyDE 199017509, Dover, United States

Casual • Seafood • American • Fast Food


"We had the absolute worst experience we have ever had at a Red Lobster restaurant last night. We were seated immediately and waited about 7 minutes for a server to come and take our drink order. We got our drinks about 7-10 minutes later and didn 't receive biscuits. We inquired about biscuits which took another 5-7 minutes and we made sure to have our orders ready when she returned. We ordered ultimate endless shrimp with one salad and one chowder. After about 10 minutes she came by and claimed she was busy doing a ton of other stuff and would check on our soup and salad. Those came about 5 minutes later.we had been here nearly 40 minutes at the time. Our food followed about 10 minutes later and thankfully it was hot and correct. She offered to take our shrimp refill order right away thankfully since it was taking so long for everything. Our server didn 't clear our soup bowl, salad plate or empty bread basket and the table was very full. We ordered 2 refill orders each, the first one came out about 10 minutes later which was perfect. The other 3 took an additional 15 minutes (25 total) and again we received no apology of any sort. We also hadn 't had any plates cleared off the table, still salad plate, soup bowl, empty biscuit basket, and our 2 enormous entree plates. I decided not to bring up this issue to the manager after seeing her interact with another table and the patrons did not appear to receive any satisfaction. Overall an experience that made me want to avoid this specific Red Lobster forever. 2 hours of my life, and $60 of my hard-earned money were completely wasted."