"I called in a to go order (2 bread bowl chef salads). They told me it would be about 15 minutes, so I said ok. When I called it in, I asked for some extra ranch dressing and she (the manager) said she always gives the big dressings with the salads and I said ok. So when I went to pick up the food, she told me to have a seat and it would be ready in about 10 minutes, which I really didn't mind waiting a little bit longer. Which the 10 minutes ended up taking longer. So when I did get the food, I just paid for it and left, not thinking I should check the order. I got all the way home and the dressing wasn't in the sack. I was just really upset after making it very clear about the extra dressing, and the person (manager) saying she always puts the right size of dressing in with the salads. I know this could happen to anyone, but it is terrible to get all the way home, and find out you don't have everything, especially after waiting for a long time to get it."