"The bartender Arlinda was terrible. She was not friendly and was actually rude to my boyfriend. The guy next to my boyfriend also said the bartender was terrible that he sat there for 20 minutes before she took his food order. There was spilled beer on the bar in front of me and she never wiped it up. We never got silverware or plates when our appetizer came out. Luckily, we were able to pick it up with our fingers. When my boyfriend reminded Arlinda after 10 minutes that he had asked for a sample of the Octoberfest when we first placed our drink order. She snapped at him that she's been busy. Yet, I watched her serve a couple at the end of the bar, who came in after us, their beers and 2 beer samples. The manager, Melissa, came out before we got our food and stood talking right next to me to the older gentleman to my left. She stood talking to him for a least 10 minutes. We received our food while she was standing there and she never acknowledged us, nor asked how are food was. We actually had to ask the person who brought the food out if we could have silverware. We both had the fish and chips, which normally is one of my favorites. The fish tasted like it had been cooked in old oil. The last thing we witnessed along with the guy next to my boyfriend was Arlinda telling the gentleman next to me that he would be getting a survey and that they were asking all the regulars who come in to give them a good review. I come to the Columbus area monthly for business and usually stay in the Polaris area and frequent the BJ's in that area. My boyfriend and I both agree we will not be back to the Easton Town Center location. Polaris location is the place to visit."
