Strozzapreti
Vistas Bar and Grille Restaurant at Hilton Tucson East Hotel

Vistas Bar and Grille Restaurant at Hilton Tucson East Hotel

7600 E Broadway Blvd Tucson, AZ 85710, United States

Bars • Steak • Mexican • American


"My family and I visited Alloro DOC on Christmas Day for an early dinner and were so disappointed in the service and food we received. Our reservation was at 3:30pm and we arrived at 3:10pm. We were left standing at the hostess stand for 10 minutes while the wait staff looked directly at us and ignored us. When we asked to be seated they said there were told there were no tables available. At that time the restaurant was virtually empty. I explained that we had reservations and they agreed to seat us. No apology for being rude. I took into consideration that it is the holidays and I am sure they were understaffed. However after sitting with nothing but water for 20 minutes. I finally got up and asked for a menu to review. That's when the waitress explained to me that there was no menu and we were to choose from two menu options. I wish we were told there was going to be a holiday pre-fix menu upon booking the reservation. Because there was no menu; there was no way for me to know the caesar salad I ordered included apricots. Who expects apricots in a caesar salad? The wait staff offered no acknowledgement for the slow service and the confusion. We were even told we couldn't have rolls with our meal. I could go on but you get the point. If you go there, leave immediately and go across the street to Culver's where at least you can get service with a smile, hot food and decent treatment."