"Very disappointed to be writing this note. After years of frequenting the Great Dane and enjoying every visit we've experienced a disturbing trend over our last few visits. Recent experiences at the Dane have led us to take it off our go-to short list. We expect that service can be a little strained given widespread staffing issues. That said, all our obviously overextended servers have been pleasant, professional and conscientious. Ignoring strained service our more serious concerns are over dramatic shrinkflation, declines in food quality and an aggressive penny pinching mentality. Some examples: 1. Three tacos are now two and the primary taco ingredient is significantly smaller. Fish tacos used to have a healthy portion which is now a fried strip of fish about 1/2 inch across. 2. Taco contents are of poorer quality. I was served pork tacos with small portions of dry chewy lumps of pork unlike anything I've gotten before. 3. Scrimping on sauces. Fish taco sauces were served in a tiny plastic cup that was exactly 1/4 inch filled. When I asked the server for a usable amount of sauce she was gone until my meal was nearly finished... the reason; she had to get manager approval to give me another 1/4 inch of sauce without an up charge. Really? 4. Other dishes (e.g Mexican bowl and others) have gotten so small they are marginally Dinner servings. We would pay the already inflated prices if the product was still great. It isn't. It's obvious in looking around that Americans are eating too large a portions but this doesn't feel like an altruistic concern on your part. The sense we get as customers is that the Dane has experience a dramatic change in your business model. It's disappointing to feel we are no longer valued as anything but a captive audience that will not notice a penny pinching attitude that extends to food quality and portions. Unfortunately we get it and will find other go-to places for our casual area meal outings. Sad and VERY disappointing....."
