"I am not too huge of a fan of this place, but my husband has always loved and talked up this place. Today we ordered take out as it was the fastest and closest place we could get an arepa. I ordered over the phone and said I?d pay in store and was given a turn around time of 10 mins. I had my husband go pick up and he left almost 20 mins after we made the order and when he got there he still had to wait. People were walking in, ordering, and they were getting their food before my husband even tho my husband had gone in and stated he was picking up. Once he did get his food, the cashier had selected the 15% tip option and my husband didn?t realize until after he hit submit and he noticed her doing this to multiple customers, some caught it and would change it, but it?s unacceptable as it is a tip and if they?re providing bad customer attention, a customer shouldn?t be tricked into giving a tip. The only reason they?re getting two stars and not one is because the food is okay. It?s next to a Gas station so I don?t expect the food to be perfect, but my husband who has always loved this place, has completely been let down by the service and the manipulation they did."
