Pizza • Italian • American • North American
"We just had the best experience with Papa Ginos at Diamond Hill in Woonsocket. They went out to make this little boy happy. The man who took our order told me that James came with cookies and said he would bring it out after he made his pizza. When we finished, I let James try the claw machine against my better judgment. He almost immediately pressed the button and didn't get a stuffed animal. He licks to cry. The man behind the counter got James his cookies to cheat him. He said thank you and started crying again. A woman who worked behind the counter came out and asked him why he was crying. He told her because he didn't get a stuffed animal. She told him not to cry. She told him it's a tough game and she loses all the time. Then she told him she would try again. I thought she'd only show him she lost, but she won a bear and gave it to James. We thank her and told her she was nice. My only regret is that I don't have their names. Best customer service I've ever had!"
