"About Captain D's location off Edgefield Rd in North Augusta, SC:One of worst experiences in fast food ever! I went 45min through a drive through, and still had to go in for missing meals for another 20 minutes. After that, the food was still wrong!!!!In the drive thru wait, I told my son that if someone is that rude, angry and have that much attitude, they need to leave there and work someone else! Also some times people are so unprofessional, unkind and out right nasty to others just because they actually have to work and earn money for a living!When I went inside to get missing food, it was even worse. All employees were the worst ever in customer service, including the cooks in the back. The head cook was degrading to the females in front. He even went as far to say, I want you to do, what I tell you to do They all yelled, disrespected, and argued with each other so much out in the open that even other people who were sitting inside to eat, got up from their meals to tell them to stop it and how much they ruined their meal by listening to them.The kicker is, they actually said all the same things I was telling my son in the car. You know it's bad when two people who never even laid eyes on each other say the very same things about the employees!!!To the manager of this Captain D's, I sure hope you haven't been the role model to support this kind of behavior and act this way yourself!If so, you need to go too!!If not, you got to Clean House!!!!!To the regional manager, same goes for you!Plus, you need to do more drop in visits and be more aggressive setting the appropriate and positive culture for the work place.I felt so disgusted on the way back with my food from that experience, that I even felt my meal was ruined too.And it was!!! Couldn't eat it. Food was awful anyways!"
