Surf Turf Benedict
Cafe Blue - Downtown

Cafe Blue - Downtown

340 E. 2nd Street Austin, TX 78701, 78701-4115, United States

Tea • Beer • Wine • Steak


"we chose the restaurant because of its location and because we wanted seafood. it was close to our hotel (the hilton) and eating was nothing extraordinary and the prices were not cheap so we expected a little better than we got. the main reason for my low rating was that service was terrible. there were barely tables in the restaurant and yet our server could refill us within 30 minutes after our drinks and our main courses lasted over an hour. They did not seem to have good service/table managment skills as they would serve the table 2 of us, but not even check on us after reviewing on them and was only able to do a thing at a time when they served us. for example, instead of our drink and app order (we knew the app we wanted because it took them over 15 minutes to get for our beverage order) they only got our beverage order and ran away before we voluntarily ask our app. and, instead of even considering that we like to order dinner when we ordered our app to complete it again, so we do not. as our appetizer finally helped about 40 minutes after sitting the food runner and got us another round drinks. our server was simply inconspicuous and not available. she said something about another table in a next room, but when I got up to find them at one point, there were no tables in this room. she just seems to be training. I know it's hard to find good help in these days, but investing in training through the restaurant would help those who find them to work to better serve. as server for many years I know that there are possibilities to make their efforts more efficient. unfortunately our server did not receive this insight. If we were in any kind of hurry, it would have been worse. please train your personal cafe blue!"