Sweet Potato Tempura Roll
Imperial Koi Asian Bistro Sushi

Imperial Koi Asian Bistro Sushi

1941 New Garden Rd Suite 200NC 27410, Greensboro, United States

Thai • Asian • Sushi • Chinese


"This was a horrible experience starting the moment we walked in the door. 5:30 reservation for 8 and the spaced out hostess told us the wait would be “a while” with no explanation or time estimate. After waiting for 15 minutes we asked the manager why we could not be seated while there was an empty table with 9 chairs. Told us there was a bigger party coming that table was held for. If we have also have a reservation and are already here why would we not be seated? After another 20 minutes with that EMPTY table still there my grandma finally spoke up that she no longer wanted to stand and again asked why we must wait for a table while holding a table for a party that wasn’t there. After being seated we waited for over an hour for our cooked food while the sushi sat getting warm at the sushi bar. Appetizer that we were told would take 15 minutes came out with the food. I ordered the sea bass and it had absolutely no flavor. I am not one to send back food but refuse to pay $28 for a meal that tastes like nothing. Told the server that I didn’t want to order anything else as the rest of my party was eating and I wasn’t going to wait another hour just to eat alone. This entire time the manager never came to speak to us, never offered an explanation or apology. I understand that things happen and restaurants are unexpectedly short of staff. As a manager you should be explaining these issues to customers so they can know what to expect. If the hostess had explained to us how short of staff they were we would’ve went somewhere else to eat. Maybe this was a one off as other reviews are great but for a special occasion I would go elsewhere. We were celebrating Mother’s Day, a birthday and two engagements with most of our party coming from out of town. It was an embarrassment and after the disregard from management I will never come back. Only positive was from our waitress who was attentive and apologized for everything. She should not have to do managements job."