"The food at Fandango is really good. I love it, but every time I call and place my order the person taking the order messes it up. I've had to return my food from a pickup three times, which means I had to come back after getting home because something was wrong. The third time it happened I even repeated everything I needed like three times and knowing that something might be wrong, the people never read it back properly. They're always distracted, etc. The service is fine when we go into the restaurant but they definitely need to give some customer service skills to whomever is answering the phone."
