Pub • Catering • American • Ice Cream
"Quite disappointed with their service tonight. It was my first time there but I don’t think I would ever go there again. They were busy when I got there around 9:20pm. There were several orders ahead of us so I patiently waited. I had ordered two items. The order before us got some of their items and then they skipped to many others after me. Then went back some previous orders. There wasn’t any rhyme or reason how they were making each order. Seeing they were skipping around I waited little longer before inquiring about rest of my order and learned they had no plans to make my second order. The girl working there went around to each employee asking if they had made my order and all said no. It wasn’t even in the queue. I requested to have a refund which they did so by cash. I would have preferred refund on card but the girl didn’t know how to even refund so called her manager before handing me cash. Shortly after I requested a spoon and the girl acted like she didn’t hear me and walked away. I asked another person working there and same, didn’t hear me. So I had to shout to get a spoon! My time was wasted and teenagers working there quite honestly don’t care of providing good service. They didn’t care if orders got screwed up or missed. Overall I spent about 45-50 min at this place today."
