"My children and I love this place. We don't live close by, so we don't get to come often. The last time we came by, they had closed early, so we decided to try our luck again this weekend. The lady who took our order was wonderful. She was patient, friendly, answered all our questions, and offered suggestions. But the person who gave us our food, not so much. She was extremely rude. How are you upset because y'all left something that I ordered out of my bag and gave me cups full of ice when I asked for no ice in the drinks? With that kind of attitude, she needs to be working back of the house. It was raining when we got here so we opted to eat inside, and it was uncomfortably hot as they only had fans blowing. It took about 40 mins to get our food. The food is cooked to order, and there were others waiting when we came in, so the time wasn't a big issue. The last time we came here, they would let you know by text that your order was ready. I'm not sure if they still do that, but I had to go up to ask about my food because I never got a text and never heard a number being called. Makes no sense since they don't want you to stand at the counter waiting. We ordered the tenders combo, wings combo, and burger combo with beef philly fries, baller nachos, and a philly eggroll. $60 worth of finger foods and wasn't given not one napkin. I guess she just wanted us to use our clothes to wipe our hands. All of the food was good, but the Philly fries, eggroll, and tenders were our favorites. We'll be back. I just pray that that same young lady who passed us our order isn't serving us again."