"Have been going to this hotel for conferences pleasure since it was owned by Gaylord and not a Marriott. Big difference you are now just a corporate customer not a preferred guest. Pros: parking garage to keep car protected from Florida heat As a Floridian totally enjoyed the cool air in the Atrium, was a pleasure to wear long pants and long sleeve shirts (mandatory to pack) more casual food options Breakfast Buffet is still impressive access to Water Park for guests is complimentary Crystal River Rapids pool is as stated rapids not a lazy river lots of fun nightly light show is entertaining Cons: regret purchasing Romance Package overpriced bundle, not worth it, would purchase ala carte services next time, i.e. hotel room, champagne, spa services, meals promised Champagne (small split bottle) wasn 't delivered for two days even though promised in an hour at check in, reminded them twice, showed up at 5:00 PM on second day of stay spa 20% discount included in package was offered free on a flyer in the room 175 with discount for 50 minute massage overpriced but exceptional spa experience what happened to the guest robes in the room????? None! The Sandbar Pool Bar Bees all over the place hazard need to spend some on pest control its a liability. 65 for two drinks and nacho chips. Moor Restaurant (the boat) bar on the boat is gone has moved inside behind the boat, be aware of menu changes if on restricted diet. Miss their crab cakes the whole reason to eat there! Old Hickory Steakhouse closed, under construction until November very noisy in Atrium 37.63 parking fee should be free for hotel guests or at a minimum 10 Will go back as its always an enjoyable experience to be so cool in the summertime. However, lesson learned will be more discerning in my choices next time."
