"My family and I have been eating at Ted 's for a long time. The food is always delicious, the beer always cold, and the staff is always friendly, from the hostess all the way up to management. This was the first place I took friends form out of town to eat when we were visiting Oklahoma. My most recent experience was with an online pickup order in Lawton. When I arrived the employee let me know that they were making fresh tortillas, and that she was getting the setup ready. She went through all of the boxes with me to ensure everything was there. Unfortunately, when I got home I realized that but the employee and I didn 't noticed that all the sides were missing. I placed a call to the restaurant just to let them know for next time, not expecting them to do anything about it. Five minutes later I received a phone call from the manager who let me know that they would be refunding a portion of my bill to compensate for the missing items. This was something completely unexpected and honestly not necessary, since I was partially complicit in forgetting the items. Fortunately for me, it shows how much the team at Ted 's in Lawton cares about customer service, and the experience their patrons have with the restaurant."
