"I ordered a cheeseburger on the Taqueria Cazadores website. Immediately after entering my payment information, the page started to freeze. After two minutes, it displayed an error screen stating that the website was unavailable. I checked my bank account, and nothing had been charged, so I decided to go in person to order my burger. About five minutes later, I received a notification from Chase that I was charged $9.00. When I ordered the burger in person, the website also charged me. The cheeseburger I wanted should have cost $14.65, but the one I ended up paying for was $11.98 because the server mistakenly entered it as a cheeseburger instead. In total, that’s $26, and I still didn’t receive my cheeseburger. Chase informed me that the charge needs to be processed before they can issue a refund. What a hassle!"
