"I’m disappointed and really wanted to like this place. I placed my order for pickup over the phone and Jessica was kind and helpful. Even with me double checking that each item I ordered was vegan, customer service was still great. I arrived and my order was ready in about 10 minutes. I ordered the chicken fried seitan which comes with mashed potatoes, roasted corn, and toast. So I make it home and my mashed potatoes are no where to be found. I call back and Jessica apologizes and confirms that it was assumed the gravy was the potatoes and she offered me options to remedy the situation. I opted for a credit back to my card because I didn’t want to journey back for the potatoes. I’m glad I chose that option because the chicken fried seitan was absolutely flavorless! I couldn’t eat any more than two bites because it was like eating...nothing. I couldn’t get past the texture. It was like eating a rubber sponge. I’m not one of those vegans that desires meat substitutes, but I decided I would make it a cheat meal. So disappointed. The batter was crispy and had potential, but I definitely wouldn’t order it again. The corn on the cob was pretty good and had a good flavor with just the right amount of crunch to it. I also ordered a side of tater tots just to knock out this craving I had been having. Sigh. They were pretty salty and no crunch to them at all. Way too soft for decent tater tots."
